Muay Thai Army Inc. - Terms and Conditions
Effective Date: September 27 2024
Welcome to Muay Thai Army Inc. By accessing or using our website (www.muaythaiarmy.com) and our services, you agree to be bound by the following Terms and Conditions. Please read these Terms carefully. If you do not agree to these Terms, you may not access or use our services.
These Terms and Conditions govern the relationship between Muay Thai Army Inc. ("Company," "we," "our," or "us") and any individual or entity ("Customer," "you," or "your") who purchases or uses our services. These Terms apply to all users of our website and services, including but not limited to those who sign up for training packages.
1. General Terms
1.1 Eligibility: By using our website or services, you represent and warrant that you are at least 18 years of age or, if younger, are using the services under the supervision of a parent or guardian who agrees to these Terms.
1.2 Amendments: We reserve the right to modify these Terms at any time. Any such changes will take effect when posted on our website. Your continued use of our services following any changes constitutes your acceptance of the modified Terms.
1.3 Canadian Law: These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Insert Province], Canada.
2. Training Packages and Expiration
2.1 Training Package Expiration: All personal training packages purchased through Muay Thai Army Inc. are valid for three (3) months from the date of purchase. If any training sessions are not used within this three-month period, they will expire, and no refunds or extensions will be granted.
2.2 Contact and Finalization: After purchasing a training package on our website, a Muay Thai Army representative will contact you within 48 hours to finalize scheduling. Please note that no training package is considered finalized until you have been contacted by our representative and scheduling is confirmed.
3. Code of Conduct
3.1 Hateful Speech and Behavior: Muay Thai Army Inc. has a strict zero-tolerance policy for hateful speech, discriminatory language, or actions, including but not limited to racism, sexism, or any form of harassment. If, at our sole discretion, we determine that you have engaged in such behavior, we reserve the right to terminate our business relationship with you immediately, without refund.
3.2 Prohibited Behavior: We will not engage in business with individuals who exhibit abusive, criminal, or otherwise unacceptable behavior. This includes but is not limited to verbal or physical abuse, threats, or any form of unlawful conduct.
3.3 Termination of Relationship: Muay Thai Army Inc. reserves the right to terminate any relationship at any time if we reasonably believe that you are engaging in abusive, criminal, or otherwise harmful behavior. Such termination may be done without prior notice and without refund of any payments made.
4. Limitation of Liability
4.1 Assumption of Risk: Muay Thai is a combat sport and inherently involves physical activity that carries risk of injury. By engaging in training sessions, you acknowledge and accept this risk. Muay Thai Army Inc. is not liable for any injuries, damages, or losses resulting from participation in our training sessions.
4.2 No Guarantee: While we strive to offer professional and effective training services, we do not guarantee any specific outcome, fitness result, or performance improvement. Results will vary based on individual effort, dedication, and other factors.
4.3 Waiver of Liability: By purchasing our services and participating in training, you agree to release Muay Thai Army Inc., its owners, employees, contractors, and affiliates from any liability, claims, demands, or causes of action that may arise from injury, death, property damage, or other losses occurring during or as a result of participation in our services.
5. Payment, Refunds, and Cancellations
5.1 Payment: All payments for training packages must be made in full at the time of purchase, unless otherwise stated. Prices are subject to change without notice, but changes will not affect already purchased packages.
5.2 No Refunds: Training packages are non-refundable, except in the event that Muay Thai Army Inc. cancels a package without offering rescheduling options. Refunds will not be provided for expired packages, unused sessions, or for terminations made due to violations of our Code of Conduct.
5.3 Cancellations by Customer: Customers must provide at least 24 hours’ notice to cancel a scheduled session. Failure to do so may result in the forfeiture of that session without the possibility of rescheduling or refund.
6. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] for information on how we collect, use, and disclose your personal information.
7. Dispute Resolution
In the event of any dispute arising out of or relating to these Terms or the services provided by Muay Thai Army Inc., the parties shall first attempt to resolve the dispute amicably through informal negotiation. If the dispute cannot be resolved within thirty (30) days, either party may pursue formal resolution through the courts of [Insert Province], Canada.
8. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, and images, is the property of Muay Thai Army Inc. and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any of this content without our prior written consent.
9. Force Majeure
Muay Thai Army Inc. will not be liable for any delay or failure in performance due to circumstances beyond our control, including but not limited to acts of God, war, strikes, pandemics, or other events of force majeure.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Muay Thai Army Inc.
C: 647-707-4997
Effective Date: [Insert Date]
At Muay Thai Army Inc., we are committed to providing high-quality products and services that meet the needs of our clients. We understand that situations may arise where you might request a refund, and while we generally do not offer refunds, we are open to reviewing your concerns on a case-by-case basis.
Please read our Return and Refund Policy carefully.
1.1 Services: All purchases of training packages, memberships, and any other services offered by Muay Thai Army Inc. are final. We do not offer refunds for any service, including but not limited to unused training sessions, expired packages, or terminated memberships due to violations of our Terms and Conditions.
1.2 Products: We do not offer refunds for any products sold through Muay Thai Army Inc., including apparel, gear, or training equipment, unless otherwise stated or required by law.
While we maintain a strict no-refund policy, we recognize that unforeseen circumstances may arise. Refunds will only be granted at the sole discretion of Muay Thai Army Inc. under exceptional circumstances, such as:
If you believe you are eligible for a refund based on the exceptional circumstances listed above, you must submit a formal request by emailing us at bookings@muaythaiarmy.com. In your email, please provide the following details:
Our team will carefully review your request and respond within 7-10 business days with a decision.
Refund requests will be considered on a case-by-case basis, and our decision will be made at our sole discretion. Please note that not all refund requests will be approved. We strive to provide a fair and prompt resolution to all refund inquiries, and our goal is to ensure client satisfaction within the bounds of our policies.
If you have any questions or concerns regarding this policy, or if you would like assistance with your request, please feel free to reach out to us:
Email: bookings@muaythaiarmy.com
Phone: 647-707-4997
We appreciate your understanding and look forward to continuing to serve you at Muay Thai Army Inc.
Copyright © 2024 Muay Thai Army's Online Booking Appointment System - All Rights Reserved.
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